Windows 10: No NIC to select in stage settings

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  • (@bosworthdk)

    Hi

    I am running into an issue when trying to run SoundJack on a new machine.
    Machine is running Windows 10 Enterprise and the Jan 6 version (current as of writing) of SoundJack for Windows.

    When running soundjack.exe the terminal appears and prints:

    INTERFACE CONTROL TCP-PORT IS: 50050
    
    WAITING FOR BROWSER-CONNECTION (PLEASE ENTER STAGE ON WEBSITE) ...

    as expected.

    When entering soundjack.eu in Chrome, logging in and entering stage
    in the terminal the message and device list appears:

    CONNECTION TO BROWSER ESTABLISHED SUCCESSFULLY
    APART FROM MAJOR ERRORS NO FURTHER INFO IN THIS WINDOW
    
    DEVICES:
    
    Name            : Realtek ASIO
    Input Channels  : 2
    Output Channels : 2
    
    Name            : HÚ╝£ttalere / hodetelefoner (Realtek High Definition Audio)
    Input Channels  : 0
    Output Channels : 2
    
    Name            : DELL P2213 (Intel(R) Display Audio)
    Input Channels  : 0
    Output Channels : 2
    
    Name            : Speakers (USB Audio DAC   )
    Input Channels  : 0
    Output Channels : 2
    
    Name            : ├ÿretelefon (Jabra PRO 930)
    Input Channels  : 0
    Output Channels : 1
    
    Name            : CABLE Input (VB-Audio Virtual Cable)
    Input Channels  : 0
    Output Channels : 2
    
    Name            : DELL P2213 (Intel(R) Display Audio)
    Input Channels  : 0
    Output Channels : 2
    
    Name            : H├©yttalere (ARCAM USB Audio 1.0)
    Input Channels  : 0
    Output Channels : 2
    
    Name            : Hodetelefonmikrofon (Jabra PRO 930)
    Input Channels  : 1
    Output Channels : 0
    
    Name            : CABLE Output (VB-Audio Virtual Cable)
    Input Channels  : 2
    Output Channels : 0

    in the soundjack stage browser window the left-side controls appear, but the line to choose the NIC, which normally shows the IP-address, is blank and has nothing to choose from.

    I’ve been able to send trafic to an from the machine on port 50050 with iperf, so I’m confident the networking side is working, but something seems to be tripping up soundjack.
    Any ideas where to progress?

    Stuff I tried:
    verifying traffic on port 50050 , both TCP and UDP
    running soundjack as admin
    running chrome as admin
    restarting
    logging out of soundjack.eu and back in
    running the stage in a private browser page, to avoid cookies etc.

    (@jgspix)

    Sounds that a firewall blocks network traffic to the SoundJack controller. Probably the Microsoft Defender if you have not installed a different one.
    You need to allow network traffic from and to SoundJack in the firewall.

    Since the firewall settings are application specific, other tools might still work.

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