As written above, I can’t get the stage to work.
I have installed SJC200828 on my MacBook Pro with OS X.13.
I am using Firefox or Chrome (most recent version of each), but both browsers will not show the stage.

What I did:
– starting of SJC200828
– opening a new browser session (with cleared caches)
– logging in on soundjack.eu
– click on “stage”
– the area, where the stage is meant to show up, stays empty (blank white page)
I get this error messages when opening the stage:
SJ Server appears to be down (nothing will work) - either your browser does not support websockets (try others), your TCP port 50050 is blocked (check firewalls) or the server is down indeed.

I added a proper port forwarding in my FritzBox, but still no success.
I also started the browsers with disabled add-ons, but also no success.
Any hints on how to debug and find the reason for the problem?
Is there a “server traffic light” to show if the server is up and running or really down (as the error message says)?

The same here.
Looks like the server is REALLY down. I had a working session around 11:00 am, and
out of the blue everything stopped with the error message above.

Same here, not even an error message.

On the stage page I see:

Stage

1 – 12 of 14

Hallo hier die gleiche Meldung nochmal in deutsch.
Ich habe bei meinem Freund Alfons Soundjack heute eingerichtet.
Er hat ein älteres Notebook Win 8-64, ASO4ALL, Kabelgebundenes Internet, Portweiterleitung.
Stage: die linke Leiste mit Soundkarte usw ist da. Die Anzeige ist (nicht rot) und schlägt aus
das rechte Fenster leer. Da steht nur 1-12 of26 aber sonst nix. Bei mir sind dort Namen , grüne , rote und gelbe kreise

Ich war gerade von meinem Rechner eingeloggt und er von seinem Laptop. Er war in meiner Gruppe (vocalensemble)
bei mir sieht alles gut aus (Win10-64, Behringer U-phoria, Kabelgebundenes Internet, Portweiterleitung)

See above: You might have had a situation where the server was down indeed or you have TCP port 50050 blocked by some kind of firewall. Please check.

@Bernd: Das hört sich eigentlich nicht schlecht an, aber ASIO4ALL würde ich nicht empfehlen. Unter Windows tut man sich mit den integrated devices keinen Gefallen.

Best

Alex

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Have you tried checking if the SJC is actually running in the Speed Stars background via Activity Monitor? Sometimes the controller doesn’t fully start and causes the blank page issue.

See above

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