New Soundjack and new Focusrite driver don’t seem to work together
February 5, 2021 at 2:08 pm3 months, 1 week ago(@dcarrnyus)
After the latest Soundjack update (10106) my bandmate can’t get it to work with his Focusrite configuration. He followed the link on the SJ download page to request a patch from Focusrite, downloaded and installed the latest driver, and still no luck after multiple weeks.
Any ideas? He’s tried the various solutions on Youtube to no avail. Hoping we can get this resolved soon!February 6, 2021 at 1:43 am3 months, 1 week ago(@jgspix)
I’m sorry, I tried to answer two times, but it didn’t work.
The current driver 4.65.5 does not work with SoundJack. Version 22.214.171.1244 does work, but needs to be requested from Focusrite. It will work with all Scarlett interfaces from 1st to 3rd gen, but for 1st or 2nd gen you want to remove the Focusrite control application after the installation of the driver. I tried to include a link here but it did not work.February 7, 2021 at 12:23 am3 months, 1 week ago(@jgspix)
Alex just posted the link to a patch for the actual driver in the public chatroom:
Download and unzip the attached .bat file [unzip the zip and you get a folder with two .bat-files]
Right-click on the SetAltStreamingMode.bat file and select “Run as admin”
Disconnect your Scarlett
Wait a few seconds
Reconnect the Scarlett
Test with SoundJack again
I’m not sure if it is specific to the 2i2, but since it is the same driver is for several Focusrite interfaces it should work with other interfaces (probably up to 6i6 or 8i6) too.
It just changes a registry entry for the Focusrite driver to use a different streaming mode.
The other .bat-file sets it back to standard streaming mode (StandardStreamingMode).
For SoundJack you need the alternative streaming mode (AltStreamingMode).
In the download section you find a link to a Focusrite page where you can contact Focusrite and ask them to send you this patch.February 8, 2021 at 11:31 pm3 months, 1 week ago(@jgspix)
Not yet. But I might in a few minutes. I will check the patch too.
The actual regular driver works when using the “Patch” (which only sets a registry value). Just tried myself.
Be sure to run the SetAltStreamingMode.bat as administrator. Then load the stage again and it works.February 9, 2021 at 12:02 am3 months, 1 week ago(@jgspix)
The Beta Focusrite_Usb_126.96.36.1999_Installer_843.exe works for SoundJack, but it needs the “Patch” that was meant to be used for version 188.8.131.528 as well.
But if you already patched version 184.108.40.2068, then you don’t need to do it again if you install over the older driver.
Its use may lead to some more dropouts than the official version 220.127.116.118, but I’m not completely sure about that.
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