Reply To: Boeuf franco-allemand / French-German jam session: sound problem


The server is only involved to make the connection in p2p-mode, then the server is out for the connection (except for stage visuals and the public chatroom. You can try to connect both to a public server (Nürnberg or Tübingen), to check if it works that way.

I had no problems using Edge or Firefox under Windows 10 with SoundJack, not even with Chromium (stripped down Chrome without Google).

If something doesn’t work well, start with a network buffer of 512.
The sample buffer is an individual setting on both sides and only has influence on that machines sound. It should be checked with local sound first before making a connection. Usually values between 512 and 128 should be possible, often also 64 is possible, 32 only with very fast machines and few connections.

Another source of error might be a wrong sampling rate. Usually SoundJack sets the sampling rate for the interface, ,but sometimes it might fail. The sample rate must be 48000 Hz (48 KHz) for SoundJack. If you use Jack, the buffer size in Jack must be the same as the sample buffer size in SoundJack. So better avoid using Jack if something goes wrong.

An often working buffer setting is 128/256/2 (sample/network/jitter), on my rather old computer (C2D 2.5GHz) the limit is 64/128/1, but keep in mind, what works with only one participant might no longer work with several.

The level indicators take a lot of processing power (more than the old VU-meters). So Alex decided that for slower machines it makes sense to deactivate them (there is an explanation about the level meters in the support forum). That might help too.

Good luck next time!