Stage stays empty (MacOS X / Chrome or Firefox)

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1091
    Anonymous
    October 15, 2020 at 11:24 am
    4 years, 8 months ago
    (@)

    As written above, I can’t get the stage to work.
    I have installed SJC200828 on my MacBook Pro with OS X.13.
    I am using Firefox or Chrome (most recent version of each), but both browsers will not show the stage.

    What I did:
    – starting of SJC200828
    – opening a new browser session (with cleared caches)
    – logging in on soundjack.eu
    – click on “stage”
    – the area, where the stage is meant to show up, stays empty (blank white page)
    I get this error messages when opening the stage:
    SJ Server appears to be down (nothing will work) - either your browser does not support websockets (try others), your TCP port 50050 is blocked (check firewalls) or the server is down indeed.

    I added a proper port forwarding in my FritzBox, but still no success.
    I also started the browsers with disabled add-ons, but also no success.
    Any hints on how to debug and find the reason for the problem?
    Is there a “server traffic light” to show if the server is up and running or really down (as the error message says)?

    #1092
    Dirk Matschuk
    October 15, 2020 at 11:28 am
    4 years, 8 months ago
    (@)

    The same here.
    Looks like the server is REALLY down. I had a working session around 11:00 am, and
    out of the blue everything stopped with the error message above.

    #1152
    Clemens Molinari
    October 29, 2020 at 1:54 pm
    4 years, 8 months ago
    (@)

    Same here, not even an error message.

    On the stage page I see:

    Stage

    1 – 12 of 14

    #1181
    Anonymous
    November 4, 2020 at 6:43 pm
    4 years, 8 months ago
    (@)

    Hallo hier die gleiche Meldung nochmal in deutsch.
    Ich habe bei meinem Freund Alfons Soundjack heute eingerichtet.
    Er hat ein älteres Notebook Win 8-64, ASO4ALL, Kabelgebundenes Internet, Portweiterleitung.
    Stage: die linke Leiste mit Soundkarte usw ist da. Die Anzeige ist (nicht rot) und schlägt aus
    das rechte Fenster leer. Da steht nur 1-12 of26 aber sonst nix. Bei mir sind dort Namen , grüne , rote und gelbe kreise

    Ich war gerade von meinem Rechner eingeloggt und er von seinem Laptop. Er war in meiner Gruppe (vocalensemble)
    bei mir sieht alles gut aus (Win10-64, Behringer U-phoria, Kabelgebundenes Internet, Portweiterleitung)

    #1204
    Alexander Carôt
    November 7, 2020 at 5:48 pm
    4 years, 8 months ago
    (@)

    See above: You might have had a situation where the server was down indeed or you have TCP port 50050 blocked by some kind of firewall. Please check.


    @Bernd    : Das hört sich eigentlich nicht schlecht an, aber ASIO4ALL würde ich nicht empfehlen. Unter Windows tut man sich mit den integrated devices keinen Gefallen.

    Best

    Alex

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.
Chat
Loading the chat ...