Installation guide

  • Register on
  • Once registered log in and click on Download tab
  • Download either windows or Mac OS depending on your system. Win users will need an ASIO sound device. If not existing please download the ASIO4ALL driver as well and install it:
  • Extract and open the downloaded file.
  • Run the soundjack application by doubleclicking on the binary file (Win: soundjack.exe / OSX: - Important: A small XLR Icon in your dock will show up. This confirms the soundjack engine is running and working fine. On Windows you will see an additional DOS-type console.
  • Once the plugin is running on your machine return to the sound jack website and click the stage tab



  • Once you have successfully ran the application you will need to set your drivers/settings within the web browser. This may take some tweaking.
  • Select your current driver IN/OUT (on Windows for most it will likely be some form of ASIO driver)
  • Select a Sample Buffer (If you’re experiencing audio issues try raising the sample size to the next higher)
  • Select send channels. These should correlate to the inputs of your interface. Example inputs 1+2 would use 2 send channels. If you had a mic on in1 and a guitar on in3 you’d most likely need to select 4 channels here.
  • Lastly choose your network buffer and OPUS bit rate. The higher the OPUS bit rate the higher the quality but subsequently the more data will be transmitted which could cause issues with slowing internet connections.


Lower network buffers will lower latency but could also create issues with streaming quality. Network buffers will correspond to peers’ sample buffer. For example, if they have a higher sample buffer (512 for instance) you may not need as large of a network buffer your end (perhaps 128). The opposite would also be true if the sender is sending smaller packets (say 128) the network buffer may need to be increased. Unfortunately, due to the nature of the internet and individual hardware setups, there is no straight forward way to determine the optimal settings for everyone so you are encouraged to tweak these settings to find out what works best for your session. OPUS bit rate in short the higher the bit rate the better quality the audio. Linear is uncompressed. 96 kbps is compressed by a factor of 8, 48 kbps by a factor of 16 etc. One thing to keep in mind is that this is the quality of each individual track so the more tracks you have sending the greater the speed requirements. Example one track at 96 kbps will be sending as much information as 4 tracks at 24 kbps.


JamTuner - 06:34

cdb1961 I just use the mac version here, and firefox if need be.

JamTuner - 06:33

cdb1961 sorry, I'm not even familiar with chrome universal :)

cdb1961 - 00:54

Another question? For Windows 10 and using chrome, which version should be used? Windows or Universal?

cdb1961 - 15:59

thanks for the feedback

cdb1961 - 15:59

My one brother’s internet is spotty as at best and I am hoping the variations SJ has will help him

cdb1961 - 15:57

I have been using Jamkazam for several years, have been jamming with my 2 brothers and we live on the opposite sides of the USA.

JamTuner - 04:50

cdb1961...but there are really very few regular users of the two extant apps , even though this technology is amazing.

JamTuner - 04:49

cdb1961 You will find that there are few actual regular users of ANY platform. is the only other real alternative. You will find users there that use SJ as well...

JamTuner - 04:45

cdb1961 yes when you are on the "stage" area , you will see other users logged in in the center list. To connect, click the green arrow to the right of each user you wish to connect with.

cdb1961 - 19:13

so after watching the videos and seeing the "Stage". Do I see everyone that is currently signed in to Soundjack?

cdb1961 - 19:12

Hello, new user checking in

jbuecker - 22:11

bunch of broken links on this site...

jbuecker - 21:50


JamTuner - 05:22

sj client crasheed

Musicmann - 03:53


JamTuner - 03:53


JamTuner - 03:53

one min mike

stringer - 01:02

good luck... let me know if this helps!

stringer - 00:49

you also might try setting the soundjack inputs here to 2 Channels only (stereo or mono) and making sure that your local computer output is set to channels 1 and/or 2 out only.

stringer - 00:45

bobevola... sounds like you're connected, but no audio signal is being sent. check your mixer, sound card, and/or DAW (protools, reaper, etc.) outputs are correctly routed and not muted in any way.

JamTuner - 05:02

bobevola try asking your questions on the SJ facebook page .

bobevola - 17:33

Can anyone tel me why I am all green (indicating everything is OK) but nothing is showing on my meter?

Sundari LS - 12:14

sita, ich konnte dich hören aber nicht auf der Stage seite sehen...

Carroll - 05:57

ya mike told me

JamTuner - 05:57

sorry james its troubleshooting time

Carroll - 05:57

the update blues

Carroll - 05:54

what did you do?

JamTuner - 05:53

james i am having trbles

Musicmann - 05:34

do you hear me?

JamTuner - 02:59

not working

JamTuner - 02:57

apollo is now the input device ng

JamTuner - 02:53

without reaper as device I can't talk

JamTuner - 02:52


Musicmann - 02:52

i dont hear you

Musicmann - 02:52

i no hear you

JamTuner - 02:51

no reaper

JamTuner - 02:46

i'm gonna restart all

JamTuner - 02:46

reaper isn't showing as an audio device

JamTuner - 02:44

hold on

gwool52 - 19:07

i here