After the latest Soundjack update (10106) my bandmate can’t get it to work with his Focusrite configuration. He followed the link on the SJ download page to request a patch from Focusrite, downloaded and installed the latest driver, and still no luck after multiple weeks.
Any ideas? He’s tried the various solutions on Youtube to no avail. Hoping we can get this resolved soon!

I’m sorry, I tried to answer two times, but it didn’t work.

The current driver 4.65.5 does not work with SoundJack. Version 4.63.24.564 does work, but needs to be requested from Focusrite. It will work with all Scarlett interfaces from 1st to 3rd gen, but for 1st or 2nd gen you want to remove the Focusrite control application after the installation of the driver. I tried to include a link here but it did not work.

Alex just posted the link to a patch for the actual driver in the public chatroom:

https://www.soundjack.eu/Downloads/FocusritePatch.zip

and instructions:

—
Download and unzip the attached .bat file [unzip the zip and you get a folder with two .bat-files]
Right-click on the SetAltStreamingMode.bat file and select “Run as admin”
Disconnect your Scarlett
Wait a few seconds
Reconnect the Scarlett
Test with SoundJack again
—

I’m not sure if it is specific to the 2i2, but since it is the same driver is for several Focusrite interfaces it should work with other interfaces (probably up to 6i6 or 8i6) too.
It just changes a registry entry for the Focusrite driver to use a different streaming mode.

The other .bat-file sets it back to standard streaming mode (StandardStreamingMode).
For SoundJack you need the alternative streaming mode (AltStreamingMode).

In the download section you find a link to a Focusrite page where you can contact Focusrite and ask them to send you this patch.

Anyone tried the Focusrite beta drivers?

http://beta.focusrite.com/releases/focusrite_usb2_drivers/

Not yet. But I might in a few minutes. I will check the patch too.

The actual regular driver works when using the “Patch” (which only sets a registry value). Just tried myself.
Be sure to run the SetAltStreamingMode.bat as administrator. Then load the stage again and it works.

The Beta Focusrite_Usb_4.87.4.709_Installer_843.exe works for SoundJack, but it needs the “Patch” that was meant to be used for version 4.65.5.658 as well.
But if you already patched version 4.65.5.658, then you don’t need to do it again if you install over the older driver.

Its use may lead to some more dropouts than the official version 4.65.5.658, but I’m not completely sure about that.

Hello all, new guy here, just wanted to say that I’m using my 18i20 with the latest drivers (4.102.4) and it

seems

to be working? I’d love to jump on the stage with someone to test further. Not worried about latency yet, as I’m temporarily stuck using Wifi, just wanted to see if a signal does in fact work from this device through SoundJack

Hey, welcome! Good to hear your 18i20 is working with the latest drivers that’s always a relief when new updates don’t break things. Jumping on stage with someone is definitely the best way to stress-test, especially if you want to check consistency beyond just whether the signal passes through SoundJack.

Since you mentioned you’re stuck on WiFi for now, I’d suggest looking into WiFi Speed Optimization tips to keep your connection as stable as possible until you’re wired. Small tweaks like router placement, channel selection, or even upgrading to WiFi 6 can help reduce random dropouts during testing. If you’re interested, there’s a solid resource here: WiFi Speed Optimization Guide. It breaks down some easy steps to squeeze better performance out of your current setup.

Once you’re wired in, latency should become much less of a concern. Until then, optimizing your WiFi can make your testing smoother.

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