Installation guide

  • Register on
  • Once registered log in and click on Download tab
  • Download either windows or Mac OS depending on your system. Win users will need an ASIO sound device. If not existing please download the ASIO4ALL driver as well and install it:
  • Extract and open the downloaded file.
  • Run the soundjack application by doubleclicking on the binary file (Win: soundjack.exe / OSX: - Important: A small XLR Icon in your dock will show up. This confirms the soundjack engine is running and working fine. On Windows you will see an additional DOS-type console.
  • Once the plugin is running on your machine return to the sound jack website and click the stage tab



  • Once you have successfully ran the application you will need to set your drivers/settings within the web browser. This may take some tweaking.
  • Select your current driver IN/OUT (on Windows for most it will likely be some form of ASIO driver)
  • Select a Sample Buffer (If you’re experiencing audio issues try raising the sample size to the next higher)
  • Select send channels. These should correlate to the inputs of your interface. Example inputs 1+2 would use 2 send channels. If you had a mic on in1 and a guitar on in3 you’d most likely need to select 4 channels here.
  • Lastly choose your network buffer and OPUS bit rate. The higher the OPUS bit rate the higher the quality but subsequently the more data will be transmitted which could cause issues with slowing internet connections.


Lower network buffers will lower latency but could also create issues with streaming quality. Network buffers will correspond to peers’ sample buffer. For example, if they have a higher sample buffer (512 for instance) you may not need as large of a network buffer your end (perhaps 128). The opposite would also be true if the sender is sending smaller packets (say 128) the network buffer may need to be increased. Unfortunately, due to the nature of the internet and individual hardware setups, there is no straight forward way to determine the optimal settings for everyone so you are encouraged to tweak these settings to find out what works best for your session. OPUS bit rate in short the higher the bit rate the better quality the audio. Linear is uncompressed. 96 kbps is compressed by a factor of 8, 48 kbps by a factor of 16 etc. One thing to keep in mind is that this is the quality of each individual track so the more tracks you have sending the greater the speed requirements. Example one track at 96 kbps will be sending as much information as 4 tracks at 24 kbps.


JamTuner - 02:33

blah blah blah

JamTuner - 02:29

be right there mike

JamTuner - 02:25

i'm on the phone - lemme let him go gently :)

Carroll - 05:44

i hear u

Carroll - 05:39


Carroll - 05:39

and if more than one connect to me it crashes

Carroll - 05:37

Crashes when I open more than of you

JamTuner - 07:16

ant hear you andy

stringer - 03:43

sorry alex... sample buffer problem. i'm okay at 256

JamTuner - 03:42

sorry i was heartless in my cynicism andy

stringer - 03:40

now digitally distorted (severely)

stringer - 03:40

My connection that's always worked before (reaper w/ rearoute) is no digitallt distorted when I try to connect with anyone, but sounds clean when i'm onstage and not connected to anyone.

stringer - 03:38

Alex - Just installed the latest drivers for my Focusrite Scarlett 18i8.

JamTuner - 03:15

JamTuner - 03:07

500 ms garbled

JamTuner - 01:53

i'm back :)

JamTuner - 01:06

away for 30 min.s @ 6:10 pm Pacific time 10/05/19

JamTuner - 04:24

JamTuner - 05:43

brb mb 20 minutes

JamTuner - 05:40

cool- i'm logged in a lot in the evenings - i'm in CA so 3 hours dif from eastcoast. - I

1974Dave - 05:38

Thanks, but I'm out of the studio and on a different computer now. Just about to watch the introduction videos. I heard your music stream. Wasn't sure if I was listening to a band...

JamTuner - 05:35

i have music streaming - so, if you click the green arrow next to my log in - you can have sound check and speak to me !

1974Dave - 05:33

No worries. I should probably read the docs.

JamTuner - 05:30

hi 1974Dave if i knew you were stuck- i would have connected to you

1974Dave - 05:04

Hello. First time here. All plugged in and not sure what to do next...

jazzalex - 06:41

Fine - thanks as usual ! BTW: Will release a new interface including new design and social media features etc.

JamTuner - 06:40

all good - talking with jon - who hasn't been here for quite a while

jazzalex - 06:38

How is everything ?

jazzalex - 06:38

Hej man !

JamTuner - 06:38

hi alex

JamTuner - 04:51¬if_t=live_video_explicit

Musicmann - 04:14

JamTuner - 03:33

damn- will have to restart

JamTuner - 06:17

Musicmann - 06:14

Musicmann - 06:10

Musicmann - 06:03

stringer - 03:04

bonehead696 - 01:40

heya chris'O is your output set to focusright

wolfmichel1983 - 17:00

Hallo auch!

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