Installation guide

  • Register on
  • Once registered log in and click on Download tab
  • Download either windows or Mac OS depending on your system (Win users will need an ASIO sound device. If not existing please download the ASIO4ALL driver as well and install it:
  • Extract and open the downloaded file.
  • Run the soundjack application by doubleclicking on the binary file (Win: soundjack.exe / OSX: - Important: A small XLR Icon in your dock will show up. This confirms the soundjack engine is running and working fine. On Windows you will see an additional DOS-type console.
  • Once the plugin is running on your machine return to the sound jack website and click the stage tab



  • Once you have successfully ran the application you will need to set your drivers/settings within the web browser. This may take some tweaking.
  • Select your current driver IN/OUT (on Windows for most it will likely be some form of ASIO driver)
  • Select a Sample Buffer (If you’re experiencing audio issues try raising the sample size to the next higher)
  • Select send channels. These should correlate to the inputs of your interface. Example inputs 1+2 would use 2 send channels. If you had a mic on in1 and a guitar on in3 you’d most likely need to select 4 channels here.
  • Lastly choose your network buffer and OPUS bit rate. The higher the OPUS bit rate the higher the quality but subsequently the more data will be transmitted which could cause issues with slowing internet connections.


Lower network buffers will lower latency but could also create issues with streaming quality. Network buffers will correspond to peers’ sample buffer. For example, if they have a higher sample buffer (512 for instance) you may not need as large of a network buffer your end (perhaps 128). The opposite would also be true if the sender is sending smaller packets (say 128) the network buffer may need to be increased. Unfortunately, due to the nature of the internet and individual hardware setups, there is no straight forward way to determine the optimal settings for everyone so you are encouraged to tweak these settings to find out what works best for your session. OPUS bit rate in short the higher the bit rate the better quality the audio. Linear is uncompressed. 96 kbps is compressed by a factor of 8, 48 kbps by a factor of 16 etc. One thing to keep in mind is that this is the quality of each individual track so the more tracks you have sending the greater the speed requirements. Example one track at 96 kbps will be sending as much information as 4 tracks at 24 kbps.


trenrod - 19:43

Hi, after restart asio seems not been recognized. got empty dropdown list for in and out. soundjack running without error

trenrod - 18:44


jazzalex - 18:43

Simply hit the play-button on the right of the player you want to connect with.

trenrod - 18:25

Hi, noob here. Got the howto everything green. Whats next how to connect with someone? thx

jazzalex - 13:36

Good but the click ?

arenaud - 13:36

So I managed to connect to NYC no problen

jazzalex - 13:34

Sorry - here at the University the ports are blocked. Therefore I cannot check. What kind of click do you get ?

jazzalex - 13:30

Does not connect because of a firewall issue here - hold on again.

jazzalex - 13:28

OK - now I can connect and talk. Hold on.

arenaud - 13:27

I keep hearing a click Alex

arenaud - 13:27

Yes did a loopback with GVA

jazzalex - 13:14

Hi Alain - online now but I cannot run audio yet - questions here please.

stringer - 02:23

yo mike

stringer - 02:02

hay... I'm babk

Musicmann - 01:17

can you hear me?

stringer - 00:50

need help Tim lol?

stringer - 00:49

yo mike...

soulalex - 17:33

Hi Alain - hope it is going well !

arenaud - 17:33

I am doing a couple of tests right now

arenaud - 17:33

Hi alex

soulalex - 12:41

Yes, I read it and thought it sounded strange. Couldn't verify it because it was only related to new registered users, where card parameters etc. were not set.

JamTuner - 01:06

( or part of it )

JamTuner - 01:06

ok - that explains renjility's problem

soulalex - 22:40

To all new users: We had a bug, which concerned the first login and did not show the configuration panel. Now it is fixed - please try again if you had trouble.

Renjility - 00:14


Renjility - 00:14

thanks for helping so far

Renjility - 00:14

hmm, Ill try again tomorrow morning

JamTuner - 00:14

good luck !

Renjility - 00:12

it says the ports are fine and connection is being made, weird stuff

JamTuner - 00:11

restart your router ?

JamTuner - 00:09

your status must be "green" - with plugin " working "

JamTuner - 00:08

cloes this page- then open the SJC plug-in - then retsrt this page

JamTuner - 00:05

restart your pc

JamTuner - 00:05

you need to log -out not re-log ! :)

Renjility - 00:04


Renjility - 00:04


JamTuner - 00:04

maybe just restat your machine - yeah ?

Renjility - 00:04

logged out everywhere

Renjility - 00:04


JamTuner - 00:04

you are still logged in here on my screen

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