Installation guide

  • Register on
  • Once registered log in and click on Download tab
  • Download either windows or Mac OS depending on your system. Win users will need an ASIO sound device. If not existing please download the ASIO4ALL driver as well and install it:
  • Extract and open the downloaded file.
  • Run the soundjack application by doubleclicking on the binary file (Win: soundjack.exe / OSX: - Important: A small XLR Icon in your dock will show up. This confirms the soundjack engine is running and working fine. On Windows you will see an additional DOS-type console.
  • Once the plugin is running on your machine return to the sound jack website and click the stage tab



  • Once you have successfully ran the application you will need to set your drivers/settings within the web browser. This may take some tweaking.
  • Select your current driver IN/OUT (on Windows for most it will likely be some form of ASIO driver)
  • Select a Sample Buffer (If you’re experiencing audio issues try raising the sample size to the next higher)
  • Select send channels. These should correlate to the inputs of your interface. Example inputs 1+2 would use 2 send channels. If you had a mic on in1 and a guitar on in3 you’d most likely need to select 4 channels here.
  • Lastly choose your network buffer and OPUS bit rate. The higher the OPUS bit rate the higher the quality but subsequently the more data will be transmitted which could cause issues with slowing internet connections.


Lower network buffers will lower latency but could also create issues with streaming quality. Network buffers will correspond to peers’ sample buffer. For example, if they have a higher sample buffer (512 for instance) you may not need as large of a network buffer your end (perhaps 128). The opposite would also be true if the sender is sending smaller packets (say 128) the network buffer may need to be increased. Unfortunately, due to the nature of the internet and individual hardware setups, there is no straight forward way to determine the optimal settings for everyone so you are encouraged to tweak these settings to find out what works best for your session. OPUS bit rate in short the higher the bit rate the better quality the audio. Linear is uncompressed. 96 kbps is compressed by a factor of 8, 48 kbps by a factor of 16 etc. One thing to keep in mind is that this is the quality of each individual track so the more tracks you have sending the greater the speed requirements. Example one track at 96 kbps will be sending as much information as 4 tracks at 24 kbps.


JamTuner - 04:20

welcome ondras

Zupfhansel - 17:43


Sundari LS - 12:08

networkbuffer auf 512, sonst wurde es zu geräuschlastig

Sundari LS - 12:07

Heute haben wir unsere erste Session geschafft... mit der Verzögerung lässt sich arbeiten (bei mir hört s sich ein wenig wie Chorus auf der Stimme an). Samplebuffer war bei beiden auf 256 und Networkb

ifree - 06:30

thanks for reply, we will try connection afternoon again. If I hit my user list entry or localhost or audio mirror, connection is succesful.

jazzalex - 20:57

Looks like port 50000 is blocked or some other kind of firewall is enabled.

ifree - 16:07

i see only trying.. cannot connect with my friend

jazzalex - 15:30

Now you have to hit the play button at the end of hin user list entry.

ifree - 15:30

I see him!! thanks, alex

jazzalex - 15:28

If you are online at the same time you will see him on stage right here, correct.

ifree - 15:27

I would like to connect with my guitarist about today, If he install and connect, I will see him on stage?

jazzalex - 15:25

Did you get a chance connecting with anyone ?

jazzalex - 15:25

OK - all fine so far.

jazzalex - 15:21

Hi ifree - hold on a sec ... I need to check something.

JamTuner - 03:49

i'm here now

JamTuner - 03:22

afk for a few minutes @ 8:30 pm PT

CHRIS V - 14:23

Hi Alex, thank you. Just checking.

jazzalex - 14:21

Chris V: This message is normal and actually a good sign.

holgerdeuter - 12:51

that´s too massive, can you reduce the gain?

CHRIS V - 19:32

Alex, in my ommand window I keep seeing this_Message Received: type: get externalIPand port:

frankkcl - 11:07

its on the downloads page

frankkcl - 11:07

you may need to install the asio4all

navdeep.uniyal - 11:00

cannot hear audio with the windows machine

jazzalex - 06:30

The OSX Mojave audio and video issue is identified. Please check the PROBLEMS tab.

Musicmann - 03:20

i hear you right side

Musicmann - 03:18


JamTuner - 03:18

no - do you hear me ?

Musicmann - 03:17

can you hear me?

angelo - 01:35

am i up on ur mix

angelo - 01:34

yes in the middle

angelo - 01:34

im talking

angelo - 01:34

i hear u on left

JamTuner - 01:33

ang - can't hear u

stringer - 20:12

Hi Alex... Thanks for the guess regarding XP. May still give it a try and will let you know if it actually works.

jazzalex - 09:51

On some OSX releases the devices are not accepted without error messages. The simple result is no sound. In this case run Soundjack from the terminal: ./

jazzalex - 09:38

Gern - um den Rest kümmern wir uns später.

Migawave - 09:29

Danke ALEX!

Migawave - 09:29

(aber immerhin kam etwas ;-)

Migawave - 09:28

ich hab gerade mit Peetmann mich connected, aber der bass hat sich ziemlich metallisch angehört. Da kam eigentlich nur ein Störgeräusch an

jazzalex - 09:28

OK, gehe jetzt off - im Bedarfsfalle gern ne Mail schreiben (siehe Home-Seite).

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