Installation guide

  • Register on
  • Once registered log in and click on Download tab
  • Download either windows or Mac OS depending on your system (Win users will need an ASIO sound device. If not existing please download the ASIO4ALL driver as well and install it:
  • Extract and open the downloaded file.
  • Run the soundjack application by doubleclicking on the binary file (Win: soundjack.exe / OSX: - Important: A small XLR Icon in your dock will show up. This confirms the soundjack engine is running and working fine. On Windows you will see an additional DOS-type console.
  • Once the plugin is running on your machine return to the sound jack website and click the stage tab



  • Once you have successfully ran the application you will need to set your drivers/settings within the web browser. This may take some tweaking.
  • Select your current driver IN/OUT (on Windows for most it will likely be some form of ASIO driver)
  • Select a Sample Buffer (If you’re experiencing audio issues try raising the sample size to the next higher)
  • Select send channels. These should correlate to the inputs of your interface. Example inputs 1+2 would use 2 send channels. If you had a mic on in1 and a guitar on in3 you’d most likely need to select 4 channels here.
  • Lastly choose your network buffer and OPUS bit rate. The higher the OPUS bit rate the higher the quality but subsequently the more data will be transmitted which could cause issues with slowing internet connections.


Lower network buffers will lower latency but could also create issues with streaming quality. Network buffers will correspond to peers’ sample buffer. For example, if they have a higher sample buffer (512 for instance) you may not need as large of a network buffer your end (perhaps 128). The opposite would also be true if the sender is sending smaller packets (say 128) the network buffer may need to be increased. Unfortunately, due to the nature of the internet and individual hardware setups, there is no straight forward way to determine the optimal settings for everyone so you are encouraged to tweak these settings to find out what works best for your session. OPUS bit rate in short the higher the bit rate the better quality the audio. Linear is uncompressed. 96 kbps is compressed by a factor of 8, 48 kbps by a factor of 16 etc. One thing to keep in mind is that this is the quality of each individual track so the more tracks you have sending the greater the speed requirements. Example one track at 96 kbps will be sending as much information as 4 tracks at 24 kbps.


michaelapk - 01:50

going through a mixer board with firewire

michaelapk - 01:50


michaelapk - 01:50

where are the two of you locate

michaelapk - 01:49

where are the two of you located

michaelapk - 01:49

I am in Toronto. not sure why my mic isnt working

michaelapk - 01:40

I can hear you. still trying to make this all work

michaelapk - 01:40

yes. mike

JamTuner - 03:42

how you guys doing tonight

JamTuner - 03:41

hey dylan e/w

Musicmann - 03:15,-79.5116673,3a,75y,296.53h,87.56t/data=!3m6!1e1!3m4!1sh8YvcCCILfFMevQFV489Cg!2e0!7i13312!8i6656!6m1!1e1

JamTuner - 03:00

Musicmann - 02:50

michaelapk - 02:41

there is split in the path between the pre-amp and the EQ. I can steer the guitar and mic on Ch 1/2 out to SoundJack and the Sounjack output back into 1/2 but I can't use any other M-audio channels

michaelapk - 02:40

I think the issue is that the M-audio can only assign channels to input or output. Soundjack is trying to use the same 2 channels for both

Musicmann - 02:17

switch around the sourecplayback

Musicmann - 02:13

try using the last 2 ports on the m-audio 7/8

michaelapk - 02:12

have tried that in asio and in control panel but not working

Musicmann - 02:12

use inputs 3 and 4 until you figure it out

Musicmann - 02:11

make the m-audio default for everything and disable the onboard

michaelapk - 02:11

cant figure out how to get it out of the windows default driver and into my nrv

michaelapk - 02:09

hearing you from my windows playback device which isnt what is selected

michaelapk - 02:09

I'm hearing you but not sure where from

stringer - 02:08

did u reselect asio for all for ins outs below the settings icon

michaelapk - 02:07

try talking again?

stringer - 02:07

can u hear me?

michaelapk - 02:06

not sure this is any better. not hearing anything

stringer - 02:06

cant hear u now michael

stringer - 02:03

hi arnie

JamTuner - 02:02

good morning everybody :)

michaelapk - 01:51

are you hearing me now?

michaelapk - 01:44

changed it....still not hearing you

Musicmann - 01:43

m-audio in and out for default

michaelapk - 01:43

what do I want it to be?

michaelapk - 01:42

have tried both the in pc soundcard and also the M-audio device

Musicmann - 01:42

it should be set as the m-audio playback

Musicmann - 01:42

check what the default playback interface is

michaelapk - 01:42

do I need to set the playback device in Windows?

michaelapk - 01:41


Musicmann - 01:41

pc or mac?

michaelapk - 01:41

I cant hear you at all

The shoutbox is unavailable to non-members