Installation guide

  • Register on
  • Once registered log in and click on Download tab
  • Download either windows or Mac OS depending on your system. Win users will need an ASIO sound device. If not existing please download the ASIO4ALL driver as well and install it:
  • Extract and open the downloaded file.
  • Run the soundjack application by doubleclicking on the binary file (Win: soundjack.exe / OSX: - Important: A small XLR Icon in your dock will show up. This confirms the soundjack engine is running and working fine. On Windows you will see an additional DOS-type console.
  • Once the plugin is running on your machine return to the sound jack website and click the stage tab



  • Once you have successfully ran the application you will need to set your drivers/settings within the web browser. This may take some tweaking.
  • Select your current driver IN/OUT (on Windows for most it will likely be some form of ASIO driver)
  • Select a Sample Buffer (If you’re experiencing audio issues try raising the sample size to the next higher)
  • Select send channels. These should correlate to the inputs of your interface. Example inputs 1+2 would use 2 send channels. If you had a mic on in1 and a guitar on in3 you’d most likely need to select 4 channels here.
  • Lastly choose your network buffer and OPUS bit rate. The higher the OPUS bit rate the higher the quality but subsequently the more data will be transmitted which could cause issues with slowing internet connections.


Lower network buffers will lower latency but could also create issues with streaming quality. Network buffers will correspond to peers’ sample buffer. For example, if they have a higher sample buffer (512 for instance) you may not need as large of a network buffer your end (perhaps 128). The opposite would also be true if the sender is sending smaller packets (say 128) the network buffer may need to be increased. Unfortunately, due to the nature of the internet and individual hardware setups, there is no straight forward way to determine the optimal settings for everyone so you are encouraged to tweak these settings to find out what works best for your session. OPUS bit rate in short the higher the bit rate the better quality the audio. Linear is uncompressed. 96 kbps is compressed by a factor of 8, 48 kbps by a factor of 16 etc. One thing to keep in mind is that this is the quality of each individual track so the more tracks you have sending the greater the speed requirements. Example one track at 96 kbps will be sending as much information as 4 tracks at 24 kbps.


6saxman49 - 18:04

Still no go Denmuse

6saxman49 - 18:04

Still no go Denmuse

Denmuse - 17:42

Hello Ron...what the truck bro!!!

6saxman49 - 17:32

counting down to no audio again

6saxman49 - 17:31

do not hear Denmuse

6saxman49 - 17:30

counting down to no audio again

6saxman49 - 17:27

Out of luc with Denmuse

6saxman49 - 17:27

No go Rick

Ray Smith - 05:37

Sean, go to advanced settings, then built in microphone, then built in output

seanrmangan - 05:34

Shd I be doing something?

seanrmangan - 05:31

Invalid audio setup

JamTuner - 05:31

i'm going to restart the app

JamTuner - 05:30

Ray - click on the green arrow to the fsrright of my login

seanrmangan - 05:30

How do I start the plugin?

JamTuner - 05:29

procedure is : quit webpage. start plugin . open "stage"

seanrmangan - 05:29

Me or Ray?

JamTuner - 05:28

did you start the plugin first ?

seanrmangan - 05:27

I'm there.

Ray Smith - 05:26

Hey Sean, go to the Stage link.

JamTuner - 05:25

hi Ray

Ray Smith - 05:25

Hi I'm in Adelaide.

seanrmangan - 05:25

Hi JamTuner. Sean in Australia here. Just groping around your system - talking to Ray Smith.

JamTuner - 02:39

hi aerosanangel - I'm in Pleasanton CA :)

Tommy231 - 06:10


Carroll - 07:12

User JamTuner currently has an invalid audio setup - connection not possible

JamTuner - 07:09

click me

jazzalex - 05:51

@Pascal: Performance was great - Video to come soon. Now available for debugging. Can you send me a screenshot of the current problem first ?

Pascal - 17:21

I hear you Ron but no sound from me

jazzalex - 19:48

Müsste etwas später sein wegen der Kids - 21h z.B. - vorher schicke mir mal Bitte einen Screenshot von der Ausgangslage via Mail (This email address is being protected from spambots. You need JavaScript enabled to view it.). Danke !

Ingo - 14:35

Wie sieht es am Donnerstag, gegen 20 Uhr aus?

jazzalex - 08:55

Können wir gern mal online ausprobieren - da wird sich sicher klären, woran es hakt. Wann passt es Euch ?

Carroll - 07:25

I stopped by

Ingo - 19:59

Hallo Alex, leider kann ich keine Verbinding zu meinem Partner aufbauen. Woran kann das liegen?

Nawid - 19:59

Hi Alex, bei uns gibts das gleiche Problem: Der Countdown läuft, aber es gibt kein Connection

JamTuner - 04:45

brb Mike N

Pascal - 20:53

Ok Alex. Have a good performance tomorrow.

6saxman49 - 18:16

Hi Denmuse - counted down but still nothings

jazzalex - 17:41

Hej Pascal - sorry, I am superbusy right now because of an official performance tomorrow. I will have time to investigate from Friday on, ok ?

6saxman49 - 17:40

Thanks JamTuner

Pascal - 17:39

Hello Alex,Denmuse can't connect. everything is green. but noway to connect. localhost connection neither works.

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